We always try to get product out as soon as we can. With that said, some months of the year can very be busy.
When you order a RUSH, your job goes to the front of our production schedule and before all other clients who have not ordered a RUSH.
Normal production time for photography RAW to JPEG photo processing and posting of the WebPhotoGallery is 3-7 days.
Normal video editing and completion is usually 4-6 weeks.
FYI: This does not include mail delivery time if you've ordered a disk for either photos or video. Domestic USPS Priority Mail is stated as 3-5 days. International mail delivery depends upon your country's mail service. You can request USPS Express Mail which is suppose to be faster.
Note: Canada, Brazil, Norway, (our experience) and countries which have either prolonged customs protocols or just a slow mail service can take 8 weeks or more.