EMAIL US AT: email@example.com
If we receive your email, we always reply! If you don't see our reply within 24 hrs. (except for weekends, we're closed), there was a problem. You might want to call us to check. Note: Please check your email "junkmail" and "trash" folders.
Use the most reliable address.
FYI: When there's a problem, it's from Yahoo and AOL accounts. Our replies not being delivered, it arrives days late, or not at all. Use at your own risk.
FYI: AOL has a problem with "phishing" and "junkmail". We'll automatically block that email address. If you use a AOL email and you aren't receiving emails from us after your initial inquiry, please check with us.
FYI: Be aware that work accounts may have security blocking.
IMPORTANT:We are not responsible or liable for email not being received (i.e. it's not a valid excuse to say I didn't get it and especially if you use a Yahoo or AOL email..
A Hawaii Wedding .Com
P.O. Box 8471
Honolulu, HI 96830
If we are mailing you product, we send domestic and international mail via United States Postal Service, USPS Priority or regular mail. It works great given our experience and it's far cheaper than any other method. If you want another method, let us know.
Domestic mail from Hawaii is usually 3-5 days. International mail will depend upon your home country postal service and may take anywhere from 3-6 weeks and sometimes longer for select countries.
We prefer email but, you're welcome to call us. We'll be happy to speak with you :)
Monday to Friday - 10 am to 6 pm Hawaii time. If we don't answer during these hours, please leave us a message, we'll call you back as soon as we are able.
Saturday, Sundays, Holidays - We're closed and usually not available but, you can give us a try, we might answer.
FYI: Contract changes, etc., must be done in writing and by email.
Note: We do not take reservations, hold dates, make changes, or do anything of importance over the phone (contract or time changes, adding services or products, etc.). For our records and yours, you must email us.
FYI: For international clients, feel free to call us but, generally we do not call international (non-USA) clients. If you are a reserved international client who asks us to call you, you will be responsible for all phone charges . We do not call non-clients.
IMPORTANT: Do not call us and hang up and especially if you are a reserved client! Please leave a message, even if it was a mistake. We receive a lot of "phishing" and telemarketing calls who hang up immediately when they know it's a business. We immediately block them, no questions asked!